FAQS

Kiln-dried firewood elevates your fire-making experience with its distinct advantages, all thanks to our specialized drying process. This firewood is treated in purpose-built kilns that control moisture levels meticulously, resulting in wood that boasts an average of 12% less moisture than non-kiln-dried alternatives. Heated to 250 degrees Fahrenheit, our kilns ensure thorough drying while eliminating potential pests and mold spores. For your peace of mind, kiln-dried firewood will be certified by the USDA, guaranteeing it is completely free of insects and mold. Experience the difference in quality and performance with our premium kiln-dried firewood!

A cord of firewood is a measure of volume equal to 128 cubic feet. This means that utilizing the typical 16″ long firewood pieces, the wood, in stacked form, will measure 4 feet tall by 8 feet long (across) by 4 feet deep. While there may be some generalized average weights for a cord of firewood, the cord measurement is cubic feet volume measurement and does not equate to a weight measurement. The weight will vary greatly depending on wood species, moisture content of the wood, etc.

Building a great campfire doesn’t have to be complicated! The classic “Teepee” style is a simple and effective method to get your fire roaring.

Start with Tinder: Place a small pile of tinder in the center of your fire pit. Excellent options are included in the Kindled Provisions fire starter kit or you can use dryer lint, newspaper, dry bark, pine needles, or dry grass in a pinch.

Add Kindling: Surround your tinder with thinly split pieces of wood known as “kindling.” Arrange them in a circular formation, leaning the tops together so they stand upright. Gradually increase the size of the kindling, adding twigs that are about a quarter to half an inch thick.

Incorporate Wood: Once your kindling is stacked, place your firewood around the outer circle. Start with three logs to create a solid base. Light the Fire: Use a match to ignite your kindling. As the flames rise, they will catch the larger pieces of fuel wood.

Maintain the Fire: As the Teepee structure collapses, simply add more logs to keep the fire burning strong.

Firewood should be stored off the ground and away from the walls of a building to allow air to flow around the wood. The top of the stack should be loosely covered to prevent it from getting soaking wet or icing over. Covering firewood with a tarp or stacking it under a lean-to should be sufficient. It is safe to store kiln-dried firewood in your home.

Firewood quality can deteriorate over time. Things like improper storage, exposure to weather, and fluctuating temperatures can significantly impact its quality. Additionally, failing to remove rotting or diseased wood from your storage area can spread to otherwise healthy firewood stored along with it.

If your properly stacked firewood got wet in a rain or snowstorm, it should only take a few hours or possibly a day or two to be completely dry again, in the right conditions. Placing wet wood near your wood furnace is a great way to ensure your firewood dries out as quickly as possible, and the normally dry air surrounding a stove or furnace would likely benefit from the addition of some damp logs. If you don’t need the wood in the next couple days, you can leave the wood in its outdoor storage and it’ll dry over the next week or two, naturally, in the sunshine as air circulates around the damp logs.

Got to Be NC is an initiative by the North Carolina Department of Agriculture & Consumer Services to promote North Carolina agricultural products and goods. Our mission is to promote and expand domestic and international markets for North Carolina agricultural products in support of our state’s $95+ billion-plus food, fiber, and forestry industries.

Local deliveries are scheduled by request for firewood cords only. Upon order confirmation, your firewood will be delivered by a member of the Kindled Provisions team using our local delivery trucks. We aim to deliver on the agreed-upon scheduled delivery date, generally within three business days of your order being processed. Pricing, delivery availability, and timelines are subject to change without prior notice.

Yes, delivery is available by request on firewood cords only. Kindled Provisions requires that all delivery locations be accessible to dump trucks, box trucks, or other delivery vehicles. For the safety of our team members and to protect customer property, we cannot travel off solid surfaces (primarily paved or hard-packed gravel) for dump truck deliveries.

Kindled Provisions ships throughout the continental United States. Our boxed firewood orders will ship within one business day of order confirmation. Bulk orders that require freight service will be scheduled at the time of order confirmation. We do not process orders on Saturdays, Sundays, or holidays.

Boxed firewood carrier delivery selection is optimized based on the delivery location and other factors. Typical transit time is 1-5 business days. Bulk firewood orders are handled by select freight carriers and delivered locally by request on Kindled Provisions trucks. Kindled Provisions is not responsible for delays due to weather-related issues or other shipping interruptions.

If you are not fully satisfied with your purchase, please contact us, and we will review your complaint. Please allow up to 72 hours for the review process. If, upon review, we find that the product does not meet our quality standards, we will replace or refund the product free of charge.

How do I modify or cancel my order? Once your order has been submitted, it cannot be modified online. If you wish to cancel your order, email info@KindledProvisions.com as soon as possible, and we will do our best to accommodate your request. Our customer service team is available as noted below (except holidays): Monday – Thursday 7am – 5pm; Friday 7am – 4pm; Saturday 8am – 1pm.