FAQS

Kiln-dried firewood takes your fire-making experience to a new level, offering numerous advantages thanks to a our unique process. This firewood undergoes a controlled drying process in a kiln, significantly reducing its moisture content and enhancing its overall quality. The kilns they are dried in are purpose-built for firewood. These ensure consistent and thorough drying, resulting in wood that looks like fresh wood but is, on average, 12% drier than non-kiln-dried firewood wood. They are heated to 250 degrees Fahrenheit to make the wood drym and eliminate any potential pests and mold spores. In fact, certified kiln-dried firewood will be stamped with a USDA certification and will be free of all insect pests and mold spores.

A cord of firewood is a measure of volume equal to 128 cubic feet. This means that utilizing the typical 16″ long firewood pieces, the wood, in stacked form, will measure 4 feet tall by 8 feet long (across) by 4 feet deep. While there may be some generalized average weights for a cord of firewood, the cord measurement is cubic feet volume measurement and does not equate to a weight measurement. The weight will vary greatly depending on wood species, moisture content of the wood, etc.

A great campfire doesn’t need to be difficult. A basic “Teepee” style will often do the trick to get your fire going.

Start by placing your tinder pile in the center of your campfire spot. Dryer lint, newspaper, dry bark, pine needles or dry grass are all good tinder.

Around your tinder pile, start leaning some thinly split pieces of wood, called “kindling,” together in a circle, with the tops all leaning on each other so they stand upright.
Keep adding kindling in ever-increasing sizes outward until you’re using twigs that are about a quarter- to half-inch thick.

Once your kindling is stacked, add your fuel wood to the outer circle, starting with three or so logs.
Use a match and light your kindling. The fire will rise upward as the ever increasing size of fuel wood catches.

Eventually, the Teepee will collapse and you can just add logs to the fire from there.

Seasoned firewood should be stored off the ground and away from the walls of a building to allow air to flow around the wood. The top of the stack should be loosely covered to prevent it from getting soaking wet or icing over. Covering firewood with a tarp or stacking it under a lean-to should be sufficient. You can store firewood in a shed or basement, but you may be inviting insects and rodents into your living space. Being in an enclosed area will also slow down any drying that the wood may need to do. If you purchase kiln-dried firewood, you can store it inside your home.

Firewood quality can deteriorate over time. Things like improper storage, exposure to weather, and fluctuating temperatures can significantly impact its quality. Additionally, failing to remove rotting or diseased wood from your storage area can spread to otherwise healthy firewood stored along with it.

If your properly stacked firewood got wet in a rain or snowstorm, it should only take a few hours or possibly a day or two to be completely dry again, in the right conditions. Placing wet wood near your wood furnace is a great way to ensure your firewood dries out as quickly as possible, and the normally dry air surrounding a stove or furnace would likely benefit from the addition of some damp logs. If you don’t need the wood in the next couple days, you can leave the wood in its outdoor storage and it’ll dry over the next week or two, naturally, in the sunshine as air circulates around the damp logs.

The Goodness Grows in NC program was formed in 1985 to provide the North Carolina Department of Agriculture and Consumer Services a means to market awareness of agricultural products to the residents of North Carolina. The program encourages the production and sale of local goods. The Goodness Grows in NC program is a symbol of the highest quality agricultural products in North Carolina. Kindled Provisions is proud to be a member of Goodness Grows in NC and provide quality, kiln-dried firewood.

All local firewood orders will be delivered by a member of the Kindled Provisions team using our local delivery trucks. We aim to deliver on the agreed-upon scheduled delivery date, generally within three business days of your order being processed.

Yes, Kindled Provisions requires that all delivery locations be accessible to dump trucks, box trucks, or other delivery vehicles. For the safety of our team members and to protect customer property, we cannot travel off solid surfaces (primarily paved or hard-packed gravel) for dump truck deliveries.

Kindled Provisions ships throughout the continental United States. Nationwide firewood box orders will ship within one business day of your order being processed. We do not process orders on Saturdays, Sundays, or holidays.

We utilize Shippo for all firewood box orders, which selects the best delivery carrier based on the delivery location and other factors. Typical transit time is 1-5 business days. Kindled Provisions is not responsible for delays due to weather-related issues or other shipping interruptions.

If you are not fully satisfied with your purchase, please contact us, and we will review your complaint. Please allow up to 72 hours for the review process. If, upon review, we find that the product does not meet our quality standards, we will replace or refund the product free of charge.

Once your order has been submitted, it cannot be modified online. If you wish to cancel your order, email (email)@KindledProvisions.com as soon as possible, and we will do our best to accommodate your request. Our customer service team is available Monday – Friday; Xam – Xpm except holidays.